Everything You Need to Know

Yes. TeDemy courses are fully online. You can access lessons from your phone, laptop or desktop anytime after enrolment.

After payment and enrolment, log in to your TeDemy account and go to Dashboard → Enrolled Courses. Open your course and click Start Learning.

You can start immediately after successful enrolment. Your course will appear inside your student dashboard under enrolled courses.

Yes. TeDemy courses can be accessed from mobile, tablet, laptop or desktop, as long as you are logged in to your account.

Yes. You can log in from your own phone, laptop or desktop. Avoid sharing login details with others, as account sharing may affect access.

No. Course access is for the enrolled learner only. Sharing login details may lead to account restrictions.

Lifetime access depends on the course or package purchased. If lifetime access is mentioned on the course page, you can continue accessing the course as per the stated terms.

Lesson download availability depends on the course settings. Some materials may be available online only, while selected resources may be downloadable.

Yes. After completing the course requirements, you receive a course completion certificate as per the course package and eligibility.

Depending on the course or package, documents may include a course completion certificate, internship certificate, recommendation letter and project report — earned through the work you complete in the program.

It is a track where you complete your course plus practical projects, and receive internship documents — like an internship certificate and recommendation letter — based on the work you complete and your selected package.

Yes. TeDemy shows sample document previews so learners can understand the format before enrolling — see the samples section.

Yes. Final documents are prepared using the learner details provided during registration or document submission.

If there is a spelling or detail error, contact support as soon as possible. Correction availability may depend on document status and package terms.

If your selected package includes printed copies, your certificates may be couriered to your address. Digital copies are generally provided first.

Digital certificates typically reach your email within 30 minutes of completing your course requirements. Printed copies, if included, take courier time additionally.

Usually, yes. Certificate eligibility may depend on course completion, assignment submission, assessment completion or package requirements.

Yes. You can add your course and internship certificates to your LinkedIn profile under Licenses & Certifications to showcase your skills.

First, check Dashboard → Enrolled Courses. If the course is still not visible, check your order status under Order History. If payment is successful but access is missing, contact support with your registered email and order details.

This can happen if the order is still processing or the course access has not synced yet. Check your order status first. If payment is completed but access is missing, contact support with your order details.

In most cases, yes. Once the payment and enrolment are successful, the course will appear in your dashboard and you can start learning.

If the payment fails, the course will not be activated. You can try again using another payment method or contact support if the amount was deducted.

Wait for a short time and check your email and order history. If the order is not confirmed, contact support with your payment screenshot, registered email and transaction ID.

Yes. You receive order confirmation and invoice details on your registered email address after a successful payment.

Refund eligibility depends on TeDemy's refund policy, course access status, document processing status and package terms. Please check the refund policy page before purchasing.

Package upgrades may be possible depending on your current course, document status and available plans. Contact support for upgrade options.

Course change requests may be reviewed based on access status, payment status and course policy. Contact support for assistance.

Log in to your TeDemy account and go to Dashboard → Enrolled Courses. Your active and completed courses will be shown there.

Yes. You can enrol in multiple courses using the same TeDemy account. All enrolled courses will appear inside your student dashboard.

Use the Forgot Password option on the login page. You will receive a reset link on your registered email address.

You may be able to update your profile details from the dashboard. For email-related issues, contact support so your course access is not affected.

Yes. Your lesson progress is tracked when you are logged in. You can continue any time from your dashboard.

Yes. TeDemy courses are built for beginners, students, freelancers, job seekers and working professionals who want practical career-ready skills.

No. Many TeDemy courses are beginner-friendly and designed for learners who want to build practical skills from the basics.

Most TeDemy courses are self-paced, allowing you to learn based on your own schedule.

Live class availability depends on the course and package. If live sessions are included, it will be mentioned on the course page.

Mentor support depends on the selected package. Some courses may include guidance, support or document assistance.

Most beginner courses do not require advanced software before starting. Any required tools or platforms will be mentioned in the course details.

Some courses may include assignments, practical tasks, projects or assessments. The course curriculum will show what is included.

Yes. You can continue learning at your own pace if your course access remains active.

Refresh the page, check your internet connection, try another browser or clear your cache. If the issue continues, contact support with the course and lesson name.

You can reach us through the contact page, email at support@tedemy.com or WhatsApp. Include your registered email, course name and order details for faster assistance.

Share your registered email, course name, order number, payment screenshot if needed and a clear explanation of the issue — this helps us resolve it in one go.

Yes. Students can join TeDemy courses to build practical skills, improve their resume and prepare for internships, freelance work or entry-level roles.

Yes. TeDemy courses are focused on practical learning, skill building and career documents that can help strengthen your job profile.

Yes. Freelancers can use these courses to learn service-based skills such as virtual assistance, digital marketing, customer support, CRM, data handling and more.

Choose based on your career goal. For admin and remote support, choose Virtual Assistance. For online promotion, choose Digital Marketing. For tech-related skills, choose Web, AI, Data or IT categories.

Yes. Your certificates and project work can help support your profile, but final hiring decisions depend on the employer, your skills, interview performance and role requirements.

No. TeDemy helps you build skills and strengthen your career profile, but it does not guarantee employment or hiring outcomes.

After completion, you receive your course completion certificate and any additional documents included in your selected course package — ready for your resume and LinkedIn.