Everything You Need to Know

Is the course 100% online?

Yes. TeDemy courses are fully online. You can access lessons from your phone, laptop or desktop anytime after enrolment.

How do I access my enrolled course?

After payment and enrolment, log in to your TeDemy account and go to Dashboard > Enrolled Courses. Open your course and click Start Learning.

When can I start learning?

You can start immediately after successful enrolment. Your course will appear inside your student dashboard under enrolled courses.

Do I get a course completion certificate?

Yes. After completing the course requirements, you can receive a course completion certificate as per the course package and eligibility.

What documents are included with the course?

Depending on the course or package, documents may include a course completion certificate, internship certificate, experience certificate, offer letter, recommendation letter, relieving letter, salary or stipend slip and other career-support documents.

Are the certificates and documents verifiable?

Yes. TeDemy document previews are designed around verified certificate and letter formats. The final document availability and format may depend on the selected package and verification process.

Do I get hard copy documents?

If your selected package includes physical copy and stamp, printed documents may be couriered to your address. Digital copies are generally provided first.

How long does document delivery take?

Digital document delivery time depends on the selected package, verification requirements and payment confirmation. Some packages may offer faster document processing.

Can beginners join these courses?

Yes. TeDemy courses are built for beginners, students, freelancers, job seekers and working professionals who want practical career-ready skills.

Will I get lifetime access?

Lifetime access depends on the course or package purchased. If lifetime access is mentioned on the course page, you can continue accessing the course as per the stated terms.

What should I do if payment is completed but the course is not showing?

First, check Dashboard > Enrolled Courses. If the course is still not visible, check your order status under Order History. If payment is successful but access is missing, contact support with your registered email and order details.

Can I access the course from mobile?

Yes. TeDemy courses can be accessed from mobile, tablet, laptop or desktop, as long as you are logged in to your account.

Do I need any software before joining?

Most beginner courses do not require advanced software before starting. Any required tools or platforms will be mentioned in the course details.

Can I download the lessons?

Lesson download availability depends on the course settings. Some materials may be available online only, while selected resources may be downloadable.

How can I contact support?

You can contact TeDemy support through the contact page or the support email provided on the website. Include your registered email, course name and order details for faster assistance.

Do I need previous experience to join a TeDemy course?

No. Many TeDemy courses are beginner-friendly and designed for learners who want to build practical skills from the basics.

Are the courses suitable for students?

Yes. Students can join TeDemy courses to build practical skills, improve their resume and prepare for internships, freelance work or entry-level roles.

Are the courses useful for job seekers?

Yes. TeDemy courses are focused on practical learning, skill building and career documents that can help strengthen your job profile.

Can freelancers join these courses?

Yes. Freelancers can use these courses to learn service-based skills such as virtual assistance, digital marketing, customer support, CRM, data handling and more.

How do I know which course is right for me?

You can choose a course based on your career goal. For admin and remote support, choose Virtual Assistance. For online promotion, choose Digital Marketing. For tech-related skills, choose Web, AI, Data or IT categories.

Can I enrol in more than one course?

Yes. You can enrol in multiple courses using the same TeDemy account. All enrolled courses will appear inside your student dashboard.

Where can I see my purchased courses?

Log in to your TeDemy account and go to Dashboard > Enrolled Courses. Your active and completed courses will be shown there.

Why is my course still showing Add to Cart after payment?

This can happen if the order is still processing or the course access has not synced yet. Check your order status first. If payment is completed but access is missing, contact support with your order details.

Can I start the course immediately after payment?

In most cases, yes. Once the payment and enrolment are successful, the course will appear in your dashboard and you can start learning.

What if my payment fails?

If the payment fails, the course will not be activated. You can try again using another payment method or contact support if the amount was deducted.

What if payment is deducted but order is not confirmed?

Wait for a short time and check your email and order history. If the order is not confirmed, contact support with your payment screenshot, registered email and transaction ID.

Do I receive an invoice after payment?

Yes. If WooCommerce order emails are enabled, you should receive order confirmation and invoice details on your registered email address.

Can I change my registered email after enrolling?

You may be able to update your profile details from the dashboard. For email-related issues, contact support so your course access is not affected.

Can I access the course on multiple devices?

Yes. You can log in from your own phone, laptop or desktop. Avoid sharing login details with others, as account sharing may affect access.

Can I share my course login with someone else?

No. Course access is for the enrolled learner only. Sharing login details may lead to account restrictions.

Are there assignments inside the course?

Some courses may include assignments, practical tasks, projects or assessments. The course curriculum will show what is included.

Do I need to complete all lessons to get the certificate?

Usually, yes. Certificate eligibility may depend on course completion, assignment submission, assessment completion or package requirements.

Can I pause and continue the course later?

Yes. You can continue learning at your own pace if your course access remains active.

Will my course progress be saved?

Yes. Tutor LMS tracks lesson progress when you are logged in. You can continue from your dashboard.

What happens after I complete the course?

After completion, you may receive a course completion certificate and any additional documents included in your selected course package.

What is an internship certificate track?

It is a document-focused track where eligible learners may receive internship-related documents based on the selected package and completion requirements.

What is an experience certificate package?

It is a package that may include experience-related career documents such as an experience certificate, offer letter, relieving letter or other supporting documents.

Are sample documents shown before enrolment?

Yes. TeDemy may show sample document previews so learners can understand the format before enrolling.

Will my name appear on the certificate?

Yes. Final documents are prepared using the learner details provided during registration or document submission.

Can I request corrections in my certificate?

If there is a spelling or detail error, contact support as soon as possible. Correction availability may depend on document status and package terms.

Can I use these certificates on LinkedIn?

Yes. If your package includes LinkedIn-shareable or verifiable documents, you can add them to your LinkedIn profile.

Can I use the documents for job applications?

Yes. Career documents can help support your profile, but final hiring decisions depend on the employer, your skills, interview performance and role requirements.

Does TeDemy guarantee a job?

No. TeDemy helps you build skills and strengthen your career profile, but it does not guarantee employment or hiring outcomes.

Are the courses self-paced?

Most TeDemy courses are self-paced, allowing you to learn based on your own schedule.

Are live classes included?

Live class availability depends on the course and package. If live sessions are included, it will be mentioned on the course page.

Do I get mentor support?

Mentor support depends on the selected package. Some courses may include guidance, support or document assistance.

What should I do if a lesson video is not playing?

Refresh the page, check your internet connection, try another browser or clear your cache. If the issue continues, contact support with the course and lesson name.

What should I do if I forgot my password?

Use the Forgot Password option on the login page. You will receive a reset link on your registered email address.

Can I get a refund?

Refund eligibility depends on TeDemy’s refund policy, course access status, document processing status and package terms. Please check the refund policy page before purchasing.

Can I upgrade my package later?

Package upgrades may be possible depending on your current course, document status and available plans. Contact support for upgrade options.

Can I change my course after purchase?

Course change requests may be reviewed based on access status, payment status and course policy. Contact support for assistance.

How do I contact support faster?

Share your registered email, course name, order number, payment screenshot if needed and a clear explanation of the issue.